Digital Accessibility Information
We would like everyone to be able to shop conveniently in our shop. That is why we make efforts to ensure the digital accessibility of our services.
On this page, we provide information on the status of digital accessibility in accordance with the Act of 26 April 2024 on ensuring that operators meet the accessibility requirements for certain products and services.
The information relates to the site: oponeo.ie
Date of publication of the site: December 2012.
Date of last significant update of the site: 25 June 2025
Digital accessibility status
The purchase service via oponeo.ie is partially compliant with digital accessibility requirements.
Method of assessment
Date of assessment: 25 June 2025
Date of last assessment review: 25 June 2025
The accessibility assessment was carried out on the basis of a digital accessibility audit carried out by the Fundacja Widzialni and a self-assessment based on WCAG 2.1 guidelines for compliance with Level A and AA.
Scope of assessment
For the purposes of the accessibility assessment, the site was divided into two main functional scopes:
Pages offering a sales service or related to the purchasing process - hereafter referred to as the purchasing process.
Other sections of the website not related to the sales service - non-purchasing pages.
The digital accessibility assessment focuses on the purchase path, i.e. the elements of the site through which the electronic sales service is delivered.
Pages offering a sales service:
Accessibility Assessment Report
- View availability rating section
- Hide section from accessibility assessment report
1. Perceivable
1.1.1 Non-text Content A
Purchase process - Partial compliance
Not all non-text content has alternative text. E.g. advertising campaign banners on the homepage, product list, product sheets and models.
Non-purchasing sites - Partial compliance
Not all non-text content has alternative text.
1.2.1 Audio-only and Video-only (Prerecorded) A
Purchase process - Partial compliance
Non-purchasing sites - Partial compliance
1.2.2 Captions (Prerecorded) A
Purchase process - Partial compliance
Non-purchasing sites - Partial compliance
1.2.3 Audio Description or Media Alternative (Prerecorded) A
Purchase process - Partial compliance
Non-purchasing sites - Partial compliance
1.2.4 Captions (Live) AA
Purchase process - N/A
Non-purchasing sites - N/A
1.2.5 Audio Description (Prerecorded) AA
Purchase process - N/A
Non-purchasing sites - N/A
1.3.1 Info and Relationships A
Purchase process - Partial compliance
The structure and meaning of the content is kept and communicated in a way that enabling technologies, can understand to a large, albeit incomplete extent.
Non-purchasing sites - No compliance
1.3.2 Meaningful Sequence A
Purchase process - Full compliance
Non-purchasing sites - Partial compliance
The visual order of page content may not fully correspond to the order read by screen readers.
1.3.3 Sensory Characteristics A
Purchase process - Full compliance
The information provided to users is not based solely on the senses of sight or hearing.
Non-purchasing sites - Partial compliance
The particular information provided to users may be based solely on the senses of sight or hearing.
1.3.4 Orientation AA
Purchase process - Full compliance
Non-purchasing sites - No compliance
1.3.5 Identify Input Purpose AA
Purchase process - Full compliance
The order form complies with the guideline, the fields in the form can be identified by the browser and thus enable the auto-complete function.
Non-purchasing sites - No compliance
The form fields on the website (apart from the order form) do not have a programmatically defined purpose.
1.4.1 Use of Color A
Purchase process - Partial compliance
Links are only highlighted in colour (blue), which does not ensure full accessibility. On desktop devices the links are additionally highlighted by hovering, but this does not work on touch devices, where there is no hover effect. There is no permanent, colour-independent highlighting of links.
Non-purchasing sites - No compliance
1.4.2 Audio Control A
Purchase process - N/A
Non-purchasing sites - N/A
1.4.3 Contrast (Minimum) AA
Purchase process - Full compliance
The website has a dedicated visual version with high contrast colour and text size.
Non-purchasing sites - Partial compliance
High-contrast pages are not yet available for all subpages. Exceptions to this are, among others, the promotional pages, the recycling highlights page and the speed camera map.
1.4.4 Resize Text AA
Purchase process - Full compliance
The size of the text can be increased using controls in the browser, without losing the content or its order.
Non-purchasing sites - Partial compliance
There may be loss of content when zooming to 200%.
1.4.5 Images of Text AA
Purchase process - Partial compliance
Non-purchasing sites - No compliance
Exception - Promotional campaigns displayed on the homepage, product list and product/model card have a text image, with no alternative text.
1.4.10 Reflow AA
Purchase process - Partial compliance
The presentation of the site can adapt to a single column of content. It fits within a 320-pixel wide CSS view area, without requiring the user to scroll in two directions, retaining all information and functionality. (Partially)
Exceptions include functionality not available on mobile resolutions:
- Measurement of rims on aluminium rim product cards
- The number of stated purchase benefits on the model and product cards is lower than on the desktop.
Non-purchasing sites - Partial compliance
The pages may not retain all the information, but they retain key information and adapt it to the view area.
1.4.11 Non-text Contrast AA
Purchase process - Full compliance
The website has a dedicated visual version with high contrast colour and text size.
Non-purchasing sites - Partial compliance
High-contrast pages are not yet available for all subpages. Exceptions to this are, among others, the promotional pages, the recycling highlights page and the speed camera map.
1.4.12 Text Spacing AA
Purchase process - Partial compliance
Some pages may not maintain adequate spacing in the text.
Non-purchasing sites - No compliance
1.4.13 Content on Hover or Focus AA
Purchase process - No compliance
Non-purchasing sites - No compliance
2. Operable
2.1.1 Keyboard A
Purchase process - Full compliance
All functions and navigation elements can be operated using the keyboard.
Non-purchasing sites - No compliance
It is not possible to handle all page functions using the keyboard.
2.1.2 No Keyboard Trap A
Purchase process - Full compliance
Non-purchasing sites - No compliance
2.1.4 Character Key Shortcuts A
Purchase process - N/A
Non-purchasing sites - N/A
2.2.1 Timing Adjustable A
Purchase process - N/A
Non-purchasing sites - N/A
2.2.2 Pause, Stop, Hide A
Purchase process - Full compliance
Advertising banners on the homepage that change automatically can be stopped.
Non-purchasing sites - N/A
There are no such elements on the other pages of the website.
2.4.1 Bypass Blocks A
Purchase process - Full compliance
A dedicated menu has been implemented, allowing the user to skip or jump to a specific section of the page. The functionality is adapted for navigation with the Tab key. The menu can be called up using the shortcut ctr/cmd + M
Non-purchasing sites - Partial compliance
On non-shopping pages, a dedicated menu allows to skip content repeated on some other pages
2.4.2 Page Titled A
Purchase process - Full compliance
All pages of the website have titles describing their subject matter or purpose.
Non-purchasing sites - Full compliance
All pages of the website have titles describing their subject matter or purpose.
2.4.3 Focus Order A
Purchase process - Full compliance
Non-purchasing sites - No compliance
2.4.4 Link Purpose (In Context) A
Purchase process - Partial compliance
Some of the active elements in this link may be ambiguous to users.
Non-purchasing sites - Partial compliance
Some of the active elements in this link may be ambiguous to users.
2.4.5 Multiple Ways AA
Purchase process - Partial compliance
Some of the information on the website can be accessed in more than one way
Non-purchasing sites - Partial compliance
Some of the information on the website can be accessed in more than one way
2.4.6 Headings and Labels AA
Purchase process - Full compliance
The tags clearly describe the purpose of the form fields.
Non-purchasing sites - Partial compliance
Not all tags describe the purpose of form fields clearly enough.
2.4.7 Focus Visible AA
Purchase process - Full compliance
When operated via the keyboard, the focus on the active elements is constantly visible.
Non-purchasing sites - No compliance
No correct keyboard operation.
2.4.11 Focus Not Obscured (Minimum) AA
Purchase process - Full compliance
The elements to which the focus is transferred are partially or completely visible.
Non-purchasing sites - No compliance
No correct keyboard operation.
2.5.1 Pointer Gestures A
Purchase process - Partial compliance
On the mobile version of the homepage, there are elements that require dragging, with no clickable alternative.
Non-purchasing sites - No compliance
2.5.2 Pointer Cancellation A
Purchase process - No compliance
Active elements trigger an event after a click/touch, which does not meet the requirement.
Non-purchasing sites - No compliance
Active elements trigger an event after a click/touch, which does not meet the requirement.
2.5.3 Label in Name A
Purchase process - Partial compliance
Promotional campaigns displayed on the homepage, product list and product/model card have a text image that is not included in the name
Non-purchasing sites - No compliance
Not all items have the correct tags
2.5.7 Dragging Movements AA
Purchase process - N/A
Non-purchasing sites - N/A
2.5.8 Target Size (Minimum) AA
Purchase process - Partial compliance
Target size for individual icons that are links may be less than 24x24px
Non-purchasing sites - No compliance
3. Understandable
3.1.1 Language of Page A
Purchase process - Full compliance
Non-purchasing sites - Full compliance
3.1.2 Language of Parts AA
Purchase process - N/A
Non-purchasing sites - N/A
3.2.1 On Focus A
Purchase process - Full compliance
Non-purchasing sites - No compliance
3.2.2 On Input A
Purchase process - Partial compliance
Each automatic context change is preceded by information describing the action of the component triggering the change.
- exception - self-opening successive panels on mobile page when selecting the size
Non-purchasing sites - No compliance
3.2.3 Consistent Navigation AA
Purchase process - Full compliance
Non-purchasing sites - Full compliance
3.2.4 Consistent Identification AA
Purchase process - Full compliance
Non-purchasing sites - Partial compliance
Most elements are consistent across the site.
3.2.6 Consistent Help A
Purchase process - Full compliance
Non-purchasing sites - Partial compliance
3.3.1 Error Identification A
Purchase process - Full compliance
Non-purchasing sites - Partial compliance
The vast majority of errors detected on the site are presented to the user in the form of text messages.
3.3.2 Labels or Instructions A
Purchase process - Full compliance
Non-purchasing sites - No compliance
3.3.3 Error Suggestion AA
Purchase process - Full compliance
The vast majority of errors detected on the site are presented to the user in the form of text messages.
Non-purchasing sites - No compliance
3.3.4 Error Prevention (Legal, Financial, Data) AA
Purchase process - Partial compliance
On pages related to the purchasing process, the data entered by the user is checked for errors with the possibility to make corrections. There is a feature to check the information before it is finally submitted, and the user enters all the data for an order in a single form, where they can freely change the data before submitting the form.
Non-purchasing sites - No compliance
3.3.7 Redundant Entry A
Purchase process - Partial compliance
Non-purchasing sites - No compliance
3.3.8 Accessible Authentication (Minimum) AA
Purchase process - N/A
Non-purchasing sites - Partial compliance
4. Robust
4.1.1 Parsing A
Purchase process - Full compliance
Non-purchasing sites - No compliance
4.1.2 Name, Role, Value A
Purchase process - Full compliance
Non-purchasing sites - No compliance
4.1.3 Status Messages AA
Purchase process - Full compliance
Non-purchasing sites - No compliance
View the report in PDF format: Accessibility evaluation report according to WCAG 2.1- PDF file
Recovery Actions
Based on the assessment, we take corrective action to ensure that the service complies with digital accessibility requirements.
Keyboard Shortcuts
We have added a shortcut to quickly open and close an additional menu: ‘Ctrl + M’ on Windows and ‘Option + M’ on macOS.
Addressing accessibility complaints
Any consumer has the right to complain about the failure to provide digital accessibility requirements.
You can report a complaint regarding the lack of digital accessibility of our website:
- electronically: via the report form on this page or by sending an email to: eaa@oponeo.ie
- verbally: by telephone on +353 01 699 4151 or at the company's main office in
- writing: by hand or post to Oponeo.ie, Podleśna 17, Bydgoszcz 85-145.
The complaint should include:
- name of the complainant,
- contact details (e.g. e-mail address, telephone number or postal address), with an indication of the preferred form of contact
- an indication of the location of the problem e.g. website address
- an indication of the accessibility requirement that the service does not meet, with a request to ensure that it is met and optionally the preferred method of resolution
A complaint which does not contain the indicated information shall be left unaddressed
We shall respond to your application as soon as possible and no later than within 30 days of receipt. If this deadline is too short for us, we will inform you. In this information we will give a new deadline, which should not be longer than 2 months.
Form for reporting accessibility issues
You can make a complaint conveniently via our form.